A Hema AE virtual gift card gives customers access to a wide range of everyday essentials, from home decor and stationery to fashion accessories and food products. Hema is known for its affordable prices and unique designs, making it a popular choice for budget-conscious shoppers. Whether it's stylish home accents, practical office supplies, or tasty snacks, Hema online gift card caters to various needs.
Terms of use
Hema is a participating brand of Apparel group.
Once Gift voucher is issued it cannot be refunded.
No partial redemption is allowed, if its redeemed partially, then the value cannot be reverted nor be able to redeem.
This eGift Card is only valid for a ONE TIME purchase, against the full value of the eGift Card.
This eGift Card is redeemable for any merchandise offered at Hema stores across UAE except outlet malls.
eGift cards once issued cannot be cancelled, exchanged, extended or refunded.
Items purchased by the eGift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service offered to the customers.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.