Djournal Coffee is a coffeehouse chain that offers a variety of coffee drinks, teas, pastries, and snacks. A Djournal Coffee ID virtual gift card provides the opportunity to enjoy their beverage and food options. Djournal Coffee aims to provide a welcoming atmosphere for customers to relax and socialize. It can be a way to enjoy a coffee break or meet up with friends in Indonesia.
Terms of use
1. Berlaku hanya untuk makan di tempat dan mengambil makanan dan minuman di Gerai Djournal Coffee dan/atau cabang terkait jika berlaku;
2. E-voucher ini berlaku untuk satu kali transaksi dan harus ditukarkan pada atau sebelum Tanggal Kedaluwarsa;
3. E-voucher tidak dapat ditukar dengan atau dengan uang tunai atau produk;
4. Jumlah yang tersisa atau tidak terpakai dalam e-voucher yang ditukarkan tidak dapat ditukar dengan uang tunai, produk, atau e-voucher lain dan e-voucher tersebut akan hangus secara otomatis;
5. Jika total biaya barang yang ingin Anda beli melebihi nilai e-voucher, Anda dapat membayar selisih harga/kekurangan yang tersisa dengan bentuk pembayaran lain;
6. Kami tidak akan memberikan kompensasi kepada pemegang e-voucher jika Vouchernya hilang, rusak, atau dicuri;
Semua e-voucher yang dikeluarkan bersifat final dan tidak dapat dikembalikan;
7. Outlet Djournal Coffee berhak untuk membatalkan e-voucher yang diterbitkan, menutup akun pengguna, dan/atau meminta bentuk pembayaran alternatif jika kami memiliki kecurigaan dengan alasan yang wajar bahwa e-voucher tersebut diperoleh atau ditukarkan secara curang; Dan
8. E-voucher ini tidak berlaku untuk outlet franchise (semua Brand Ismaya di Terminal 3 Soekarno - Hatta, Pizza e Birra Makassar, Tokyo Belly & The People’s Cafe Balikpapan)
1. Valid only for dine-in and take away of food and beverages items at the Djournal Coffee Outlets and/or the outlet’s associated branches where applicable;
2. This e-voucher is valid for a single transaction and must be redeemed on or before the Expiry Date;
3. E-vouchers cannot be exchanged with or for cash or products;
4. Any remaining or unused amount in the redeemed e-voucher is not exchangeable with cash, product, or another e-voucher and the said e-voucher will be automatically forfeited;
5. If the total cost of the item(s) you wish to purchase exceeds the value of the e-voucher, you can pay the price gap/the remaining shortage with another form of payment;
6. We shall not compensate the e-voucher holder if its e-voucher is lost, damaged, or stolen;
All issued e-vouchers are final and non-refundable;
7. Djournal Coffee reserves the right to cancel the issued e-voucher, close the user accounts, and/or request for an alternative form of payment if we have suspicion with reasonable cause that the said e-voucher is fraudulently obtained or redeemed; and
8. This e-voucher is invalid to the franchise outlets (all Ismaya Brands in Terminal 3 Soekarno - Hatta, Pizza e Birra Makassar, Tokyo Belly & The People’s Cafe Balikpapan)
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.