This Gift Card cannot be used to purchase other gift cards.Multiple Gift Cards can be clubbed in a single order.Gift Cards cannot be redeemed for Cash or Credit and cannot be reloaded.Gift Card can be redeemed online against sellers listed on www.myntra.com or Myntra Mobile App (“Platform”) only.In cases where the order is cancelled, the Gift Card amount shall be refunded to the source Gift Card. The Gift Card amount shall not be refunded to the user's cashback account.If the order value exceeds the Gift Card amount, the balance must be paid by Credit Card/Debit Card/Internet Banking/. The Cash on Delivery payment option cannot be used to pay the balance amount.If the order value is less than the amount of the Gift Card, the outstanding balance (after deduction of order value) will reflect under the same Gift Card and can be used for subsequent transactionsGift Cards can be redeemed by selecting the payment mode as Gift Card. You are solely responsible for the safety and security of the Gift Cards. Myntra/Vananam are not responsible for any acts of omission or commission if Gift Card is lost, stolen or used without permission.Once the Gift Card has been sent to the customer, then the customers are bound to protect the Gift Card PIN or -Gift Card number. In the event of any misuse of -Gift Card due to loss of any such confidential details due to the fault of the purchaser/customer, Myntra/Vananam shall not be held responsible for the same and no refund can be issued against such Gift Cards.Myntra/Vananam assume no responsibility for the products purchased using the Gift Card and any liability thereof is expressly disclaimed.Vananam/Myntra reserve the right to cancel the Gift Card if the same have been found to be purchased with fraudulent means and/or the beneficiary/Know Your Customer ("KYC") details as per RBI Guidelines are found to be incorrect/insufficient. In such cases, the funds shall be credited back to the same source from where these were receivedYou agree and understand that Gift Cards are a pre-paid payment Instrument subjected to regulations by RBI. Under the RBI guidelines, Myntra/Vananam may be required to share KYC details of the purchaser/ redeemer of the Gift Card and/or any other information with relation to the purchase of the Gift Cards and/or transaction undertaken using the Gift Card with RBI or such statutory authorities. Myntra/ Vananam may contact the purchaser/redeemer of the Gift Cards for any such information.Myntra reserves the right to change the terms and conditions of the -Gift Card, including extending, withdrawing or discontinuing the same without notice, at its sole discretionAll disputes arising out of or in connection to this scheme are subject to exclusive jurisdiction of the courts in Bangalore only.Gift Cards are not applicable on the following sellers: Titan Company Limited, Bluestone Jewellery & Lifestyle Pvt. Ltd., Aditya Birla Fashion & Retail Pvt. Ltd.Myntra shall honor and consider requests for blocking of Gift Cards only from users who have registered in accordance with the terms above.The cardholder may request for the revalidation of the expired -Gift Card. Upon receipt of such request the -Gift Card may be revalidated after due verification and maybe subject to additional terms and conditions.E-Gift Cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 - 48 hours.No returns and no refunds on gift cards, e-gift cards and gift vouchers shipped by Vananam
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.