1. Max eGift Cards are redeemable at Max stores* in India.
2. For balance enquiry / validity, SMS MFBAL< space >16 digit card number to 56767.
3. This eGift Card is valid for a period of minimum 6 months.
4. This eGift Card can be redeemed only once and in full, in case the value of the merchandise exceeds the value of eGift card, the difference shall be paid by the bearer, No refunds/credit note shall be issued for unused part of the eGift card.
5. This eGift Card can used at our offline stores only.
6. Lifestyle International Pvt. Ltd. reserves the right to amend the terms at its discretion without prior notice.
7. Protect the eGift Card number and pin to avoid misuse, Lifestyle International Pvt. Ltd. shall not assume any liability in case the eGift card pin gets stolen/compromised, neither replacement nor refund will be issued.
8. Once the eGift Card is issued, Lifestyle International Pvt. Ltd. will not entertain any request for cancellation. Any exchange by the bearer will be considered a valid discharge of Lifestyle's liability.
9. Disputes if any, shall be subject to Bangalore jurisdiction.
10. For any assistance, call customer care at 18001231444.
11. No replacement/compensation is permissible for lost eGift card.
12. Multiple eGift cards can be redeemed in single invoice.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.