A Crate & Barrel virtual gift card is perfect for those looking to elevate their home decor. With a focus on contemporary and stylish furniture, kitchenware, and home accessories, Crate & Barrel caters to a wide range of tastes and preferences. Using a Crate & Barrel virtual gift card, one can transform their living space with unique and functional pieces.
Terms of use
This Crate and Barrel Gift Card is redeemable for merchandise or services at Crate and Barrel stores (U.S. only, including Outlets), online at crateandbarrel.com or by phone to 800.323.5461. It also can be redeemed for merchandise or services at CB2 stores (U.S. only), online or by phone. This card may not be used as payment on a Crate and Barrel Credit Card or any other account. Purchases will be deducted from this card's balance until the value reaches zero dollars. Funds on this card do not expire and cannot be redeemed for cash, except where required by law. Crate and Barrel is not responsible for lost, stolen, damaged or compromised cards, or any unauthorized use. Your acceptance or use of this card constitutes agreement to these terms and conditions, which may change at any time. To check your balance, visit crateandbarrel.com/GiftCards or call 877.477.4567. For Customer Service, call 800.606.6458.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.