Esta tarjeta regalo solo puede canjearse en cuentas cuyo saldo de regalo esté en euros.*
Términos
La compra de esta tarjeta regalo supone la aceptación de las Condiciones de venta de Twitch y de los siguientes términos:
Esta tarjeta solo puede canjearse en twitch.tv a cambio de los bienes y servicios ofrecidos por Twitch o por bienes vendidos en twitch.tv o sus aplicaciones. Dicho canje solo pueden realizarlo personas con una edad mínima de 13 años. Esta tarjeta no admite devolución, reembolso, reventa ni canjeo por efectivo, a no ser que así lo contemple la ley aplicable. Esta tarjeta no puede usarse para comprar otras tarjetas regalo. Ni esta tarjeta ni su valor caducan. Esta tarjeta no puede recargarse. No se aplican comisiones a las tarjetas regalo.
Trata esta tarjeta regalo como si fuera efectivo. Twitch no es responsable de las tarjetas perdidas, robadas, dañadas, destruidas o utilizadas sin tu permiso. Esta tarjeta ha sido emitida por Twitch Interactive, Inc. Consulta el resto de términos y condiciones, incluidas las instrucciones para canjear esta tarjeta, en twitch.tv/legal/giftcard. Si quieres ponerte en contacto con el servicio de atención al cliente, visita: help.twitch.tv.
* Las cuentas con saldo de regalo en euros están disponibles en Alemania, Austria, Bélgica, Bulgaria, Chipre, Croacia, Eslovaquia, Eslovenia, España, Estonia, Finlandia, Francia, Grecia, Hungría, Irlanda, Italia, Letonia, Lituania, Luxemburgo, Malta, Países Bajos, Polonia, Portugal, República Checa y Rumanía.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.