A Zalora HK virtual gift card provides access to the extensive fashion and lifestyle offerings available from one of Asia's leading online retailers. Zalora HK features a huge range of clothing, shoes, accessories, and beauty products for men and women. This virtual gift card is an excellent choice for those wanting to update their wardrobe.
1. This e-Gift card is applicable only at www.zalora.com.hk and can be used for multiple transactions, until the balance is exhausted or the card expires. 2. All Gift Cards are non-refundable and non-transferable. 3. Products purchased using this e-Gift Card is not refundable in cash but only store credit. 4. ZALORA Hong Kong reserves the right to amend/cancel the promotion at any time. 5. This e-Gift Card is valid until the expiry date stated on this e-Gift Card link. 6. This e-Gift Card is applicable solely to the price of the item purchased and does not cover any shipping, delivery, or handling fees. 7. This e-Gift Card may be used with other ongoing promotions or discounts, subject to the promotion T&Cs. 8. Amount of store credits held in the ZALORA Wallet shall not exceed 5,000 HKD at any one time. 9. Wallet store credits derived from gift cards are only valid for one (1) year from the date of deposit of the store credits into the ZALORA wallet. 10. The detailed terms and conditions governing store credits derived from this e-Gift Card can be found in Zalora's Terms of Use available at https://www.zalora.com.hk/terms-of-use/. 11. By using the ZALORA gift card, you agree to these terms and conditions.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.