Purchase, use or acceptance of this card constitutes acceptance of the following terms: Once activated, card is redeemable for food, beverage, merchandise and gratuity at any Bob Evans® Restaurant. Card’s face value is in U.S. dollars. Card is not refundable and cannot be redeemed or returned for cash or cash equivalent except as required by law. A card is not a credit card and if your purchase exceeds the unused balance of the card, you must pay for excess at the time of purchase. Except to the extent required by applicable law, card retains unused balance and such balance is not transferable. This card has no expiration date and no dormancy or transaction fees. Only original and valid cards will be accepted. Not replaceable if lost, stolen, damaged or used without authorization. Resale prohibited. For balance inquiries: check your receipt, visit any Bob Evans restaurant or call 1-866-249-9087. To reload value to this card, visit any Bob Evans Restaurant. Issued by and represents an obligation solely of BER Gift Cards, LLC. For complete terms and conditions (including arbitration agreement and class action waiver), which are subject to change, visit [www.bobevans.com](http://www.bobevans.com)
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.