Cult.fit IN is a fitness and well-being platform that offers a variety of services related to exercise, nutrition, and mental health. Using a Cult.fit online gift card, recipients can access a range of fitness classes, personalised diet plans, and mindfulness sessions. The company aims to provide an all-encompassing approach to healthy living through a combination of physical and mental wellness programs.
Terms of use
These terms and conditions("T&C's") apply to Cult Gift Cards ("Gift Cards" or "GCs") and Gift Vouchers ("GVs") issued by Pine Labs Limited ("Pine Labs"). Pine labs is a company organized under the laws of India. By purchasing redeeming, or using a Gift Card/Gift Voucher, you agree to these T&Cs.
Purchase and Redemption:
GCs/GVs are valid only on the Cult App and cannot be redeemed on the cult website or the cult store website.
GCs/GVs are applicable only for cult fitness services (e.g., memberships) and cannot be used for any products on the cult store section on the app, cult store website, or physical stores.
GCs/GVs can be purchased in denominations from ₹1 to ₹10,000, or such other limits as Pine Labs may determine.
To redeem, the GC/GV value must first be added to your cult app wallet. Once credited, the wallet balance can be used for multiple transactions until fully utilized or expired.
Expiry and Refund:
Each GC/GV is valid for 1 year from the date of purchase
Expired GCs/GVs may be revalidated upon request, subject to verification and additional terms.
No cash refunds or exchanges will be provided for unused balances.
Lost, Stolen, or Misused Cards:
The GC/GV holder is solely responsible for its safekeeping. cult and Pine Labs are not liable for lost, stolen, or unauthorized use of a GC/GV.
Requests to block a GC/GV will only be honored for registered users who have added the card to their cult account.
Restrictions and Limitations:
GCs/GVs cannot be exchanged for cash, bank credit, or transferred to another account.
GCs/GVs are non-returnable and non-refundable.
Delivery of e-Gift Cards is typically instant but may take up to 24 hours in case of system delays.
cult reserves the right to cancel or suspend the GC/GV program at its sole discretion without prior notice.
Fraud and Misuse:
Pine Labs and cult may close customer accounts or recover payments if a fraudulently obtained GC/GV is redeemed or used for purchases.
Governing Law and Jurisdiction:
These T&Cs are governed by the laws of India. Disputes will be subject to the exclusive jurisdiction of the courts at New Delhi.
Limitation of Liability:
No warranties, express or implied, are provided regarding the GCs/GVs, including but not limited to merchantability or fitness for a particular purpose.
If a GC/GV is non-functional, your sole remedy is a replacement.
If applicable law does not permit certain exclusions or limitations, some provisions may not apply to you.
Additional Information:
No interest is payable by Pine Labs or Cult on GC/GV balances.
Pine Labs or Cult may revise these T&Cs at its discretion without prior notice.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.