A Tmall Supermarket China virtual gift card provides access to a vast online supermarket. The Tmall Supermarket stocks everyday essentials, fresh produce, household items, and a wide range of groceries. Customers can easily shop from the comfort of their own homes and have their purchases delivered directly to their door. A Tmall Supermarket gift card offers a convenient way to take care of grocery shopping needs without the hassle of visiting a physical store.
Terms of use
1.本卡不记名、不挂失、不提现、不补办。
2. 可多次使用,可叠加。
3. 暂时不支持邮费抵用、分阶段付款订单、代付及货到付款等,具体以公示规则为准,实际按照提交订单页天猫超市●享淘卡透出为准。
4.本卡一经售出,概不退换。
5. 请在有效期内使用,逾期作废。
6.使用天猫超市卡消费,天猫超市不再开具发票。
7.请保管好自己的卡号和密码,一旦泄露或丢失,本公司概不负责。
1. This E-Gift card is non-personalized, non-replaceable, non-redeemable, and non-reissuable.
2. It can be used multiple times and can be stacked.
3. Currently, it does not support postage deductions, installment payments, proxy payments, or cash on delivery. Specific rules are subject to public announcement. Actual deductions will be based on the Tmall Supermarket Enjoy Card displayed on the order submission page.
4. Once sold, this card is non-refundable.
5. Please use within the validity period; it will be void after expiration.
6. Tmall Supermarket will not issue invoices for purchases made with the Tmall Supermarket card.
7. Please keep your E-Gift card number and password secure. In the event of leakage or loss, the company bears no responsibility.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.