Customers convert eGift into Tiki coins for use.
How to top up Tiki coins: Access the website https://tiki.vn/ or Tiki App
=> Log in to your personal account
=> Select "Account" or "Account Information"
=> Select "Manage my Tiki coins" or "Tiki coins"
=> Select "UrBox"
=> Enter the Tiki coin code issued by UrBox in the "Gift voucher code" box
=> Click "Redeem Tiki coins" to top up Tiki coins.
Select the gift code provider "UrBox" and enter the eGift code in the "Gift code to convert to Tiki coins" section.
- Tiki Coins apply to all products on the website https://tiki.vn/ and Tiki App except for products in the Utility Services category such as: Phone scratch cards; game cards; 3G/4G card, Gift voucher, Ticketbox, Bill payment, Bus ticket, Giftpop, Air ticket..
- Terms of use of Tiki xu can be changed by Tiki, see details at: Tiki Help Center - Expired eGifts, "Used" status are not accepted.
- eGifts are only valid for one-time use, no refunds are given and cannot be converted into cash.
- Customers may be asked to pay more if they use more than the value of the eGift.
- Customers are responsible for keeping eGift information confidential after receiving it.
- UrBox will not be responsible for refunding eGifts that are lost or in "Used" status after the eGift is issued for any reason, and is responsible for the quality of the products or services provided as well as for any subsequent disputes between customers and suppliers.
- UrBox reserves the right to amend or change the terms and conditions of use without prior notice.
- Please contact UrBox Hotline: 1900 299 232 (from 8am to 10pm daily, including holidays) for support.