IKEA Gift cards are valid for 3 years from the initial date of issue.
IKEA Gift cards can be used as full or partial payment on purchases in all Australian IKEA stores.
IKEA Gift cards can be used as full or partial payment on purchases on IKEA.com.au, excluding event tickets.
IKEA Gift cards can be loaded to a maximum value of $1,000 per card. Gift cards cannot be reloaded.
No cash change will be given on purchases made using an IKEA Gift card.
IKEA Gift cards cannot be redeemed for cash or balances transferred to new cards. IKEA Gift cards cannot be used as payment to purchase an IKEA Gift card.
IKEA is unable to replace the card if lost or stolen. Treat your gift card as cash.
There are no limitations on how many times a card/s can be used (until the balance is $0.00).
To check the balance of an IKEA Gift card, visit www.IKEA.com.au/giftcards or visit an IKEA store.
No post-supply fees, or transaction fees apply to the use of IKEA Gift cards within Australia.
IKEA Gift cards remain the property of IKEA Pty Limited, and may not be tampered or interfered with, without our consent.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.