Deliveroo is an online food delivery company, that partners with many restaurants. A Deliveroo virtual gift card enables users to order meals from local restaurants that are delivered straight to their door. Deliveroo offers a wide range of cuisines, catering to various tastes. Deliveroo provides a convenient way for customers to enjoy restaurant meals in the comfort of their own home, without needing to cook.
Terms of use
En achetant et en utilisant une carte cadeau Deliveroo, vous acceptez les conditions générales suivantes : les cartes cadeaux peuvent être utilisées pour créditer votre compte Deliveroo. Ce crédit peut être utilisé uniquement sur le site ou l'application Deliveroo, dans les villes de France où Deliveroo est disponible. Vous pouvez retourner les cartes cadeaux non utilisées et obtenir un remboursement intégral dans les 14 jours suivant la date d'achat de la carte cadeau sur le site du partenaire auprès duquel vous l'avez acheté, conformément à la politique de retour de ce partenaire. Une fois la carte utilisée, vous reconnaissez qu'aucun remboursement n'est possible. Pour voir toutes les conditions générales, rendez-vous sur https://deliveroo.fr/fr/legal.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.