Metro Department Store offers a wide array of products, ranging from fashion and beauty to home essentials and electronics. Known for its diverse selection, Metro provides shoppers with everything they need under one roof. The Metro Department Store digital gift card is an ideal way to explore their extensive catalogue online. With the Metro e-gift card, customers can conveniently shop for various items through their website. Whether it's clothing or kitchenware, the Metro online voucher makes it easy to find exactly what you're looking for without leaving your home.
Terms of use
Each eGift has a unique code that corresponds to an amount.
The recipient is responsible for the safekeeping of the eGift code. The recipient must only give this to the counter staff once he/she commits to use it.
The recipient must go to the Foreign Exchange (FOREX) counter and present the eGift code for validation.
Once the validation is successful, the cashier/staff in FOREX will issue a paper GC with the corresponding eGift amount to the recipient.
In the event that the eGift validation system is offline or unavailable, the counter staff shall politely decline to accept the eGift. The recipient may still use the eGift when the system is back online.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.