A Southwest Airlines virtual gift card makes it easy to book flights to a variety of destinations. With a focus on customer satisfaction, Southwest Airlines caters to a wide range of travelers. Using a Southwest Airlines virtual gift card, one can experience the convenience and flexibility of flying with Southwest, whether for a quick getaway or an extended vacation.
Terms of use
Terms and Conditions
A Southwest gift card is redeemable at Southwest.com and 1-800-I-FLY-SWA for air travel and other qualifying products and services. Activation or use of the card constitutes acceptance of the full set of terms at southwest.com/gift-card. Gift card is nonrefundable, is not for resale, and is not redeemable for cash or credit except where required by law. Protect the card like cash. Gift card is not replaceable if lost, stolen or destroyed. For balance check or support, call 1-866-393-2081 or 1-800-I-FLY-SWA. Funds do not expire. This card is the property of Southwest Airlines until purchased. Possession or removal of a non-activated gift card constitutes illegal possession of an unauthorized device.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.