Using a Bigbasket virtual gift card will give access to India's largest online supermarket. Bigbasket has over 40,000 products from over 1000 brands. Customers can purchase fresh fruits and vegetables, grocery, and staples using the Bigbasket service. Bigbasket delivers to over 30 cities in India, and aims to make life easier for its customers. A digital gift card is a great way to give the gift of convenience to friends and family.
Terms of use
1. Visit https://www.bigbasket.com/sh/1058e. Alternatively, go to the bigbasket app, click on the icon on the top right and choose 'My Gift Cards’ > Enter Gift Card code and Gift Card PIN > click on ‘Redeem’.
2. The entire Gift Card amount shall be credited to bigbasket wallet (‘bbWallet’).
3. Add products to the basket and complete the payment by choosing bbWallet payment option.
4. **Please note: There is a limit of 3 Gift Cards per day that can be added to your bigbasket account.**
5. Gift Cards are redeemable only on the bigbasket mobile app.
6. Gift Cards are valid only in select cities and geographical locations where bigbasket operates, subject to availability. If a Gift Card is purchased and used in a city where bigbasket does not operate, the amount will not be reimbursed/refunded.
7. Gift Card will be valid for a period of up to 12 months from the date of its issue. A Gift Card cannot be re-validated once it has expired.
8. The redeemed Gift Card amount can be used across multiple orders, except for:
a. Purchase of Gold or Silver Coins.
b. Purchases of any product from the electronics category.
c. Purchases of any products sold by third party sellers listed on the platform, like café, pharmacy and such other categories.
d. Purchase of cigarettes, cigars, cheroots, beedis, cigarette tobacco, pipe tobacco and hookah tobacco, chewing tobacco, snuff, pan masala or any chewing material having tobacco as one of its ingredients (by whatever name called), gutka and/or tooth powder containing tobacco.
e. Purchase of infant food, infant milk substitute, and/or feeding bottles.
f. Such other products or categories, as may be determined by bigbasket at its sole discretion.
9. Gift Card cannot be redeemed for cash and/or credited to source account.
10. If a customer misplaces the Gift Card, bigbasket shall not be responsible for any reimbursement / refund for such a Gift Card amount or issue of a duplicate Gift Card.
11. For more details, please refer to the Terms and Conditions as provided on www.bigbasket.com/fp/mobile/terms-and-conditions/ .
12. Bigbasket reserves the right to modify, update or amend these terms and conditions at any time without prior notice.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.