The Good Guys digital gift card can be used to purchase a variety of products from The Good Guys, an Australian retailer known for its extensive range of electronics and home appliances. From the latest smartphones to kitchen essentials, The Good Guys offers a broad selection of items. A The Good Guys e-gift card provides a convenient way to shop online for everything from televisions to washing machines. This online voucher is perfect for those looking to explore high-quality tech and household goods without leaving their home.
Terms of use
1. In these Terms & Conditions “Gift Card” refers to The Good Guys branded gift cards which can be only be used at The Good Guys.
2. Gift Cards entitle the holder to goods/services equal to the value stated on the Gift Card or remaining after partial redemption.
3. Gift Cards can only be redeemed to pay for purchases made at any The Good Guys Store, the online retail store: www.thegoodguys.com.au and The Good Guys phone sales line (1300 942 765).
4. Gift Cards are not redeemable for goods purchased from The Good Guys eBay store.
5. Gift Cards are not redeemable for goods purchased from The Good Guys Commercial (including goods purchased from The Good Guys Commercial websites).
6. Gift Cards cannot be used for payment of credit or in-store customer accounts.
7. Gift Cards may not be exchanged (wholly or partly) for cash.
8. The value shown on the Gift Card includes GST.
9. Gift Cards are partially redeemable and any unused balance will remain on the Gift Card and cannot be redeemed for cash.
10. If the card holder's order exceeds the amount of the Gift Card, the Gift Card holder will be required to pay for the difference in price between the value of the Gift Card and the retail price of the goods or services.
11. All Gift Cards do not expire. Gift Cards can be redeemed at any time, even if a Gift Card specifies an expiry date.
12. Third party gift cards sold at The Good Guys or at third party locations where The Good Guys is one of several participating retailers on the gift card (Third Party The Good Guys Gift Cards), such as Ultimate Gift Cards (e.g. Ultimate Gift Card for Home) and The Card Network Gift Cards (e.g. The Home Gift Card), will be subject to any expiry date stated on those cards.
13. Should The Good Guys (acting reasonably and in good faith) suspect any fraud relating to a Gift Card, The Good Guys may refuse to redeem the Gift Card or cancel the redemption of the Gift Card prior to the relevant goods/services paid for using the Gift Card being provided to the holder.
14. The Good Guys is not liable for any lost or stolen Gift Cards. Please contact The Good Guys immediately if your Gift Card has been lost or stolen. Lost or stolen Gift Cards will be replaced by The Good Guys if satisfactory proof of purchase is provided and the Gift Card has not been redeemed. Where satisfactory proof of purchase is not provided or the Gift Card has been redeemed, replacement by The Good Guys is entirely at The Good Guys discretion.
15. Gift Cards and Third Party The Good Guys Gift Cards cannot be used to purchase another The Good Guys branded Gift Card or another third party gift card e.g. Xbox Gift Cards, Sony Playstation Gift Cards.
16. Gift Cards cannot be refunded or returned, unless otherwise required by law (including the Australian Consumer Law).
17. For full terms please vistit https://www.thegoodguys.com.au/gift-cards#the-good-guys-gift-card-terms--conditions
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.