La Carte Cadeau TheFork ("la Carte Cadeau") peut être utilisée uniquement dans les restaurants TheFork participants.
Elle est valable dix-huit (18) mois à compter de sa date d'émission indiquée sur la Carte Cadeau, (qui peut être antérieure à la date de réception effective de la Carte Cadeau), sauf si sa valeur nominale est entièrement dépensée avant cette échéance.
La Carte Cadeau se compose d'un code, d'un visuel et d'informations associés. La valeur des Cartes Cadeaux est prédéterminée et ne peut être modifiée.
Il n’est pas possible de remplacer, de recharger ou de se faire rembourser (même partiellement) une Carte Cadeau. TheFork décline toute responsabilité en cas de perte, de vol, de destruction ou d'utilisation non autorisée de la Carte Cadeau.
Les Cartes Cadeaux sont émises par La Fourchette SAS (opérant sous le nom de TheFork).
Les Cartes Cadeaux ne peuvent être utilisées de toute autre manière ou pour toute autre chose que ce qui est prévu dans les présentes Conditions d'Utilisation.
L'achat d'une Carte Cadeau n'entraîne aucune attribution de Yums.
TheFork se réserve le droit de modifier les présentes Conditions d'Utilisation de temps à autre, à sa discrétion. Les présentes Conditions d'Utilisation sont applicables dans la mesure permise par la loi.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.