Croma IN is an electronics retailer offering a range of gadgets, appliances, and consumer electronics. By using a Croma IN online gift card, customers can choose from a variety of products including smartphones, home appliances, and entertainment systems. The business aims to provide a convenient shopping experience with a wide selection of brands and products. Croma is known for its customer service and competitive pricing.
Terms of use
1. This is a Croma Gift Voucher (GV)/Gift Card (GC) and would only be accepted at listed Croma outlets, and on the Croma Website at www.croma.com. 2. The person with the GV/GC is deemed the beneficiary. 3. Once the GV/GC is issued, the company will not entertain any request from anybody for its cancellation. 4. Only 5 GV/GC can be redeemed on a Single Invoice on Croma.com. 5. Croma/Vouchagram are not responsible for lost, damaged, or stolen GV/GCs. 6. This is a one-time use GV/GC. 7. The Electronic Gift Vouchers cannot be reloaded. 8. No Credit note/Refund for the unused amount of the GV/GC will be given. 9. GV/GC CANNOT be revalidated once expired. 10. GV/GCs are non-refundable, may not be exchanged, transferred, or resold, and may not be redeemed for cash. 11. Any dispute needs to be referred to the Company and the company's decision shall be final. 12. The GV/GCs are subject to applicable laws. The company and GV/GC holder shall comply with all applicable laws promulgated by any statutory/judicial/competent authority from time to time in this regard. 13. Any dispute relating to the GV/GC shall be subject to the exclusive jurisdiction of courts in Mumbai. 14. Infiniti Retail Ltd shall be entitled to amend these terms and conditions from time to time. Any change in these terms and conditions can be viewed on our Website and/or at any of the Croma stores. 15. If the purchase value exceeds the value of the GV/GC, the differential amount of such purchase should be paid using the other modes of payment available on the website. 16. In case of Returns/cancellations of the redemption done via GV/GC, the refund of the same will be done to the effect of the value of the contribution of the GV/GC to the sale. The balance will be done via the contribution of the other respective payment modes to the sale. In the case of multiple products being purchased and a combination of the GV/GC and any other mode of payment being used to complete the transaction, the individual products being sold will get the assignment of the value of the GV/GC and any other mode of payment being used based on the tender percentage contribution in total order value. The refund will happen in the same percentage split per the original tender. 17. For any queries/issues related to GV/GC, raise a request at www.gvhelpdesk.com or contact any Croma store/check balance on www.croma.com or contact our Croma care at 186026627662 | 04046517910
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.