A GrabExpress virtual gift card will give access to on-demand delivery services in Vietnam. GrabExpress is part of the Grab super-app ecosystem, which provides a wide range of services including ride-hailing and food delivery. GrabExpress allows users to quickly and easily send packages, documents, and other items to destinations within Vietnam. The business aims to make life easier for its customers.
Terms of use
1. Mã điện tử chỉ áp dụng cho 1 loại dịch vụ ở Việt Nam.2. Mã điện tử không thể thay đổi sang các loại dịch vụ và mệnh giá chia nhỏ khác sau khi được quy đổi thành công.3. Mã điện tử không bao gồm phụ phí, quý khách phải thanh toán phần phụ phí này cho nhà cung cấp.4. E-voucher không thể được sử dụng cùng với các chương trình khuyến mãi hoặc giảm giá khác.5. Mã điện tử phải được đổi trong thời hạn quy định.6. Mã điện tử không được phép gia hạn hiệu lực.7. Mã điện tử không được quy đổi thành tiền mặt hoặc các hình thức thanh toán khác.8. Mã điện tử chưa sử dụng và hết hạn sẽ được hủy bỏ.9. Grab có quyền thay đổi, chỉnh sửa các điều khoản và điều kiện này bất cứ lúc nào mà không cần thông báo trước. Chỉ có hiệu lực trên phiên bản ứng dụng Grab mới nhất.1. This e-voucher is applicable to your selected option in Vietnam only.2. Vertical type and denomination breakdown for unwrapped e-vouchers are non-reversible.3. The e-voucher cannot be applied to the Platform Fee or Small Order Fee (if applicable).4. The e-voucher cannot be stacked with other promotions or discounts.5. The e-voucher must be redeemed within the stipulated period.6. No extension of validity allowed.7. The e-voucher is non-transferable, non-refundable and non-exchangeable for cash/credit-in-kind.8. Any unconsumed value shall be forfeited.9. Grab reserves the right to vary and amend these terms and conditions at any time without prior notice. 10. Valid on the latest Grab app version only.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.