Nordstrom Rack US is the off-price home of designer and brand-name clothing, shoes, and accessories. You'll find everything from everyday wear to high-street labels at a fraction of regular prices. A virtual gift card here means someone can hunt for those good deals without the time pressure, whether they're after a new jacket, trainers, or something unexpected.
Terms of use
This prepaid gift card is redeemable in Nordstrom and Nordstrom Rack store in the U.S and online at Nordstrom.com and Nordstromrack.com. Gift Cards cannot be resold, exchanged, or transferred for value, returned as payment, or returned for cash refund (except as required by law). If a gift card is used to place an order, generally a refund is credited back to that original gift card. For complete terms and conditions or balance inquiry, please visit Nordstrom.com/giftcards, call 1.877.283.4045 or inquire at any Nordstrom or Nordstrom Rack store. The purchase or use of this gift card constitutes acceptance of the terms and conditions.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.