Macy's is a well-known department store chain in the United States, offering a wide range of products including clothing, accessories, home goods, and beauty items. The Macy's digital gift card allows recipients to explore an extensive selection of brands and merchandise available at Macy's stores or online. Whether it's for fashion-forward apparel or stylish home decor, the Macy's e-gift card provides access to numerous high-quality products. This online voucher makes it easy to shop from anywhere and find exactly what you need from Macy’s diverse inventory.
Terms of use
Terms and Conditions
For balance inquiry, call 1-800-511-2752 or go to macys.com/gcbal. This E-Gift card is redeemable only for merchandise and in-store services at Macy’s, Macy’s Backstage, Market by Macy’s and macys.com (US only); it may not be redeemed for cash (except as required by law) or applied as payment or credit to any credit card account. Macy’s reserves the right to decline E-Gift cards from unauthorized sellers, including auction sites. This E-Gift card may be placed on hold or rejected if fraud is suspected. Protect this E-Gift card: you are responsible if it is lost or stolen. Lost or stolen E-Gift cards will only be replaced with proof of purchase and only for the value shown on our records. This E-Gift card is issued by Macy’s Retail Holdings, LLC and is required for all inquiries. Your macys.com E-Gift card never expires.
Never share an E-Gift card number or 4 digit security code with someone you don’t know.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.