Simons is Canada's fashion destination offering clothing, accessories, and home decor. Shop contemporary styles and exclusive designs since 1840.
Terms of use
This gift card can only be used in Simons stores, on the Simons app, and online at [simons.ca](http://simons.ca). Present your gift card at checkout. For online payments, select gift card as payment method and enter the card number and PIN. Remaining balance can be used for future purchases. This gift card is reloadable. Check your balance on purchase receipts, at any Simons store register, or online at [simons.ca](http://simons.ca). All values are in Canadian dollars. Gift card purchases are not taxable. This card serves as a cash equivalent payment method. Gift cards cannot be used with promotions. Cards have no value until paid for and activated by Simons. Maison Simons is not responsible for lost, stolen, or unauthorized use. Treat as cash - non-refundable and cannot be exchanged for cash.
Cette carte-cadeau peut être utilisée dans les magasins Simons, sur l'application Simons et en ligne à [simons.ca](http://simons.ca). Présentez votre carte-cadeau lors de la transaction. Pour un paiement en ligne, sélectionnez l'option carte-cadeau comme mode de paiement et saisissez le numéro de la carte et le NIP. Le solde restant peut être utilisé lors d'un prochain achat. Cette carte-cadeau est rechargeable. La valeur résiduelle est inscrite sur le reçu d'achat et peut être vérifiée à toute caisse Simons ou en ligne à [simons.ca](http://simons.ca). Les valeurs sont toujours en dollars canadiens. La vente d'une carte-cadeau n'est pas taxable. Cette carte-cadeau constitue un mode de paiement équivalent à l'argent comptant. Les cartes-cadeaux sont exclues des promotions. Cette carte-cadeau n'a aucune valeur jusqu'à son paiement et son activation par Simons. La Maison Simons n'est pas responsable de la perte, du vol ou de l'utilisation non autorisée. Protégez-la comme de l'argent comptant. Elle est non remboursable et non monnayable.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.