Simons is Canada's fashion destination offering clothing, accessories, and home decor. Shop contemporary styles and exclusive designs since 1840.
Terms of use
Terms and Conditions
This gift card can only be used in Simons stores as well as on the Simons app and online at simons.ca. Present your gift card at the time of transaction. When paying online, select the gift card option as your payment method, then enter the card number and PIN. The remaining balance can be used on your next purchase. This gift card can be reloaded. The residual value is written on the purchase receipt and can be verified at any cash register in a Simons store or online at simons.ca. The value of gift cards is always displayed in Canadian dollars. The sale of a gift card is not taxable. This gift card constitutes a method of payment in the same way as cash. Gift cards are excluded from any promotion. This gift card is worthless until paid for and activated by Simons. Maison Simons is not responsible for the loss, theft or unauthorized use of this gift card. Protect it like cash. It is non-refundable and cannot be converted into cash.
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Conditions générales
Cette carte-cadeau peut être utilisée seulement dans les magasins Simons ainsi que sur l’application Simons et en ligne à simons.ca. Présentez votre carte-cadeau au moment de la transaction. Lors d’un paiement en ligne, sélectionnez l’option de la carte-cadeau comme mode de paiement, puis saisissez le numéro de la carte ainsi que le NIP. Le solde restant peut être utilisé lors de votre prochain achat. Cette carte-cadeau peut être rechargée. La valeur résiduelle est inscrite sur le reçu d’achat et peut-être vérifiée à n’importe quelle caisse dans un magasin Simons ou en ligne à simons.ca. La valeur des cartes-cadeaux est toujours affichée en dollars canadiens. La vente d’une carte-cadeau n’est pas taxable. Cette carte-cadeau constitue un mode de paiement au même titre que l’argent comptant. Les cartes-cadeaux sont exclues de toute promotion. Cette carte-cadeau est sans valeur jusqu’à ce qu’elle soit payée et mise en service par Simons. La Maison Simons n’est pas responsable de la perte, du vol ou de l’utilisation non autorisée de cette carte-cadeau. Protégez-la comme de l’argent comptant. Elle est non remboursable et non monnayable.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.