The Children's Place offers Canadian families quality kids' clothing at great value, from newborns to tweens.
Terms of use
Use of this card constitutes acceptance of the following terms and conditions: this card can be used for merchandise purchases at any THE CHILDREN'S PLACE store or outlet, or online at [childrensplace.com](http://childrensplace.com). Redeemable in Canada only. Not redeemable for cash unless required by law and cannot be replaced if lost, stolen or used without your authorization. Return of merchandise purchased with this card is subject to the return policy. To check your card balance, call 1-800-501-3232 or visit us at [childrensplace.com/giftcardbalance](http://childrensplace.com/giftcardbalance).
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L'utilisation de cette carte signifie l'acceptation des modalités et conditions suivantes : cette carte peut être utilisée pour des achats de marchandises dans toute boutique ou magasin d'usine THE CHILDREN'S PLACE, ou en ligne à [childrensplace.com](http://childrensplace.com). Échangeable au Canada seulement. N'est pas remboursable en espèces sauf si la loi l'exige, et ne peut pas être remplacée en cas de perte, de vol ou d'utilisation sans votre autorisation. Le retour de marchandises achetées à l'aide de cette carte est soumis à la politique en matière de retours. Pour connaître le solde de votre carte, composez le 1-800-501-3232 ou venez nous voir à [childrensplace.com/giftcardbalance](http://childrensplace.com/giftcardbalance).
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.