WestJet is Canada's low-cost airline connecting cities across North America and beyond. Book affordable flights with friendly Canadian hospitality.
Terms of use
Seulement pour l'achat de transport aérien à bord de vols exploités par WestJet, WestJet Encore ou WestJet Link ou pour des forfaits vacances WestJet. Une seule carte-cadeau peut être utilisée par achat. La carte s'utilise comme de l'argent. La valeur stockée n'est ni remboursable ni monnayable, sauf lorsque la loi le prescrit. L'achat d'une carte signifie que les modalités et conditions sont acceptées. Pour connaître le solde ou consulter les modalités et conditions, visitez [westjet.com/carte-cadeau](http://westjet.com/carte-cadeau).
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Gift Cards can only be redeemed for new bookings on WestJet, WestJet Encore and WestJet Link operated flights and advance seat selection fees (at the time of booking), including applicable taxes, fees and surcharges. Maximum one gift card can be used on a single purchase. Treat card like cash. Stored value not refundable or redeemable for cash, except where required by law. Purchase of card constitutes acceptance of all terms and conditions. For balance inquiries and complete term and conditions, visit [westjet.com/giftcard](http://westjet.com/giftcard).
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.