Touch 'n Go MY is Malaysia's go-to digital wallet for cashless payments across the country. Load credit onto the virtual card to pay tolls, tap through public transport, cover parking, and spend at hawker stalls, restaurants, supermarkets, and online shops. It simplifies everyday transactions and makes getting around Malaysia straightforward.
Terms of use
1. By using the Direct Credit Service, you hereby authorises TNGD to perform the following: a) To automatically credit your Account upon receipt of direct credit instructions from Wogi b) To provide the relevant information required by Wogi to facilitate the Direct Credit process which may include your personal data and/or information. 2.You shall ensure that direct credit amount is within the transaction limit of your respective wallet tiering. Should the amount requested be exceeding the transaction limit, the direct credit instruction may be rejected by TNGD. 3.You hereby agree that TNGD shall not be responsible for any delay or failure to credit your Account where the relevant merchant where the direct credit instructions is made has delayed, rejected, refused or is otherwise unable to send such direct credit instructions to TNGD 4.You hereby agree to indemnify and to keep TNGD indemnified against any claims, losses, damages, costs, and expenses that TNGD may incur arising from your authorisation and request to TNGD to credit your Account or any error in such authorisation due to any reason whatsoever except due to the gross negligence or wilful default of TNGD. 5.TNGD reserves the right at its absolute discretion to approve or reject the Direct Credit Service application without assigning any reason whatsoever. 6.TNGD shall be entitled, at any time, without notice to you, terminate this Direct Credit Service without assigning any reason whatsoever and thereafter, TNGD shall be under no obligation to credit your TNG eWallet upon receipt of direct credit instructions under this Direct Credit Service. TNGD shall not be held liable for any losses or damages you may suffer.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.