Freedom is Australia's destination for stylish furniture and homewares. Their stores offer contemporary sofas, bedroom sets, dining furniture, and decor to create beautiful living spaces.
Terms of use
1. Gift Card is redeemable for purchases at freedom stores in Australia only.
2. Gift cards with a PIN can be redeemed online, however, only three (3) gift cards can be redeemed per transaction to a maximum value of $1,000.
3. Gift Card is not redeemable for cash.
4. No change will be given and any balance that remains on the card can only be used in whole or part against future purchases at freedom stores.
5. It is up to the cardholder to use the full value of the card before the expiry date.
6. Any unused balance will not be refunded or credited when the card expires.
7. Where the cost of the purchases exceeds the available card balance, the cardholder will be required to make up the difference between the purchase price and the Gift Card balance.
8. Gift Card is only valid after activation (which may take up to twenty-four (24) hours), and will expire thirty-six (36) months from the issue date, or, where an expiry date is written on the card by a freedom staff member at the time of card issue, will expire on the expiry date. If neither the issue nor expiry date (as applicable) is specified, the expiry date will be thirty-six (36) months after the date of card activation.
9. Gift Card cannot be replaced if lost, stolen or damaged.
10. Gift Card cannot be redeemed for purchases made at freedom kitchens, freedom excess or freedom gift fund. All terms can be found: https://www.freedom.com.au/freedom-gift-card-and-egift-card-terms-and-conditions
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal or Bank transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.