DANA is a digital wallet that provides a secure and convenient way to perform cashless transactions in Indonesia. Using a DANA Cash Voucher virtual gift card gives the recipient the ability to make payments for online and offline purchases, pay bills, and transfer funds. DANA is one of Indonesia's most popular digital payment platforms.
Terms of use
1. DANA merupakan layanan pembayaran dalam bentuk uang elektronik, dompet elektronik, transfer, dan layanan pendukung lainnya berbasis mobile apllication yang dapat digunakan melalui perangkat telekomunikasi.
2. Akun DANA berarti semua akun yang terdaftar di aplikasi DANA oleh Pengguna untuk menggunakan fitur apa pun di DANA.
3. Akun Premium atau Akun DANA Premium adalah Akun DANA milik Verified User.
4. Saldo DANA adalah sejumlah uang elektronik yang dimasukkan dan dicatat dalam DANA. Jumlah yang dinyatakan sebagai uang elektronik akan dimasukkan ke dalam Escrow Account dan dapat digunakan oleh Pengguna untuk setiap transaksi menggunakan DANA.
5. Kecuali diwajibkan oleh undang-undang, balance DANA tidak dapat dikembalikan.
6. DANA dan Wogi tidak bertanggung jawab atas balance DANA yang hilang atau dicuri, dan balance DANA tidak akan diganti jika hilang atau dicuri.
7. Untuk T&C lengkap, silakan merujuk ke
https://www.dana.id/terms?lng=en untuk lebih jelasnya.
1. DANA is a payment service in the form of electronic money, electronic wallet, transfer, and other supporting services based on mobile applications that can be used through telecommunication devices.
2. DANA Account means all accounts registered in the DANA application by the User to use any feature in DANA.
3. Premium Account or Premium DANA Account is a DANA Account belonging to a Verified User.
4. DANA balance is the amount of electronic money entered and recorded in the DANA. The amount declared as electronic money will be entered into the Escrow Account and can be used by the User for each use of the DANA.
5. Unless required by law, Dana eVoucher is not refundable.
6. Dana and Wogi are not responsible for any lost or stolen Dana eVoucher(s), and the Dana eVoucher(s) will not be replaced if lost or stolen.
7. For complete T&C, please refer to https://www.dana.id/terms?lng=en
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.