Using a Bigbasket virtual gift card will give access to India's largest online supermarket. Bigbasket has over 40,000 products from over 1000 brands. Customers can purchase fresh fruits and vegetables, grocery, and staples using the Bigbasket service. Bigbasket delivers to over 30 cities in India, and aims to make life easier for its customers. A digital gift card is a great way to give the gift of convenience to friends and family.
Terms of use
Valid only in cities and Pin codes where Big Basket & BB now are serviceable in. Please check if you are serviceable before purchasing gift cards.
Gift Card can be used on BB now, BigBasket App and M-site
Gift Card will be valid for a period of up to 12 months from the date of issue
Entire Gift Card amount will be redeemed and credited to the bb wallet. After the amount is credited, it can be used across multiple orders.
Gift Card is not redeemable for cash or credit
If the customer misplaces the gift card, BigBasket shall not be responsible to reimburse / refund
No duplicate will be issued if the gift card is lost or misplaced
Gift Card cannot be re-validated once expired
The holder of the gift card is deemed to be the beneficiary
Validity period of the gift card will not be extended under any circumstances
Any dispute should be referred to BigBasket and the decision of BigBasket shall be final
If Gift Card is purchased in a city not mentioned above, amount will not be reimbursed/refunded
E-Gift cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours.
No returns and no refunds on E-Gift Cards, E-Gift Cards and eGift vouchers shipped by woohoo.in. Please check the refund policy at http://www.woohoo.in/faq for further details.
Be sure to check out our dedicated support
page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option, and are then sent the virtual digital gift card, individual e-voucher or transfer instructions to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa, Mastercard or PayPal transfer option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.